''
You have %s books in your basket
Total price
Cart details
Book
Price

x standard book


shipping

TOTAL PRICE:

FAQ

Frequently asked questions about our personalized children’s books



About “The Magic of my Name”


The Magic of my Name is the personalized children's book that reveals the meaning behind the letters of your name. Each child will receive a unique, custom made story that will help them to understand what hidden meaning each of the letters of their name has. To be able to create your personalized book, you only have to select the gender, hair color and write the name of the boy or girl. Each letter is associated with a unique story which corresponds to a positive attribute. At the end of the book, you will be able to see the name of the child and the special meaning of every letter.


Who is the personalized book for?


“The Magic of my Name” is a personalized book which is designed for children from 0-8 years old. It’s the perfect tool for children who are learning to read. Being such a special and personal children's product, it also makes the perfect gift for any occasion (baby showers, birthdays, christenings...) as it will be a keepsake for life.



What will the physical book I receive look like?


Each customized book is digitally printed in landscape on a DIN A4 format on glossy paper. You can choose between a soft or hard cover. The number of pages depends on the child's name, but we can guarantee that each personalized storybook will contain a minimum of 38 pages.


In what languages is it available?


"The Magic of my Name" is currently available in more than 7 languages. To see the book in the desired language do not hesitate to visit our website and select your language in the navigation menu. You can also modify the language of the book in the Preview stage and you can even buy your books in several different languages in one order.



How much does the The Magic of my Name cost?


The standard book costs $29.99 including TAX. However, there are a few additional options you can add which will alter the price of the personalized children’s book. For example: for only $5.99 extra you can purchase your personalized book in hard cover (2mm thick card), or if you would like the children's book to arrive sooner, you can reduce the delivery time with an additional charge of $8.99 in the US. If you want to have a 100% personalized book, you can personalize the hard cover with the name of your child for $7.99 extra. You can select these options once you've added the book/s to your shopping cart, and you have indicated your personal information and shipping details.
If you have a promotional code, please keep in mind that it is not compatible with our cumulative discount policy, nor is it possible to apply more than one promotional code per order.



How much does delivery cost?


After you entered your delivery address you can select your preferred shipping method. Shipping costs are then calculated and added on to your subtotal. Standard delivery will cost an additional $5.99. But, if you would like to fast track your order and have it delivered via express, it will cost $8.99 in the US.



What forms of payment do you accept? Can I request an invoice for my order?


We accept payments with credit and debit cards on VISA, MasterCard and American Express. You will also find the option to pay via PayPal. The availability of different payment methods may vary depending on the country.
We do not include the invoice in the order, but in the orders that do not belong to the EU, the invoice is included for customs issues. If you have any questions, please send us an email at: support@themagicofmyname.com.



To which countries do you send the book?


Our book "The Magic of my Name" is sent to more than 70 countries across the world. Once you make your order you can select the country of destination and check the delivery times. If you have a specific question, do not hesitate to contact us.


What is the delivery time for my personalized book?


Don't forget that every book is personalized, and we do not have these books for kids in stock, as they are printed on demand when the user completes their order. Standard delivery takes approximately 15 working days. Before confirming the purchase, we will show you the estimated delivery date. However, if you need it urgently, we can offer you an express delivery service (at an additional cost of $8.99 in the US) which lowers the delivery time to in around 10 working days.


What if I made a mistake during the purchase process?


If you have made a mistake in selecting the character, inserting the name, or writing your personal dedication, you have 20 hours after the completion of your purchase to communicate your mistake to us. After this time, we will not be able to make any changes or returns. This is not applicable in cases where the express shipping express has been selected, as these orders are transferred immediately to the printing house. Please contact us at support@themagicofmyname.com.


How can I track my personalized book?


 
When your personalized book has been printed, you will receive an email notification for the shipment of your order. Unfortunately, the delivery of your book does not include a tracking number.  To receive a tracking number, you will need to have selected the express shipping option, in which case you will receive an email with a tracking number for the order, in which you can check the status of your order. In case of questions or concern, regarding the status of your personalized book, please do not hesitate to contact us, we will be happy to help you.


Can I request a refund or cancellation on my personalized book?


 
Hopefully there will not be a time or circumstance where you would like to cancel the order for your personalized book. However, you can cancel it in the following situations:

1 - In the first 20 hours after the confirmation of your order (excluding instances with express deliveries)
2 - If we were unable to deliver your order in a period of 35 days after your order, you have the right to request a refund.
3 - In the case of defective products, as soon as you have discovered the damage (inspecting the product as soon as possible after the delivery, and in no case more than 14 days after receipt of the product). Notifications that imply the desire for cancellation have to be notified by email, along with photographic evidence at: support@themagicofmyname.com..

For more information about our refund policy and cancellation you can consult our section: Terms and conditions.


If you have made a mistake in selecting the character, insert the name or your special date, or add your personal dedication, you have 20 hours after the completion of your purchase to communicate this to us. After this time, we will not be able to make any changes or returns.
Please contact us at support@themagicofmyname.com. Expedite orders are transferred immediately to the printing house, so no changes will be available.

In case of additional questions, please don’t hesitate to contact us.
 


Let the magic of numbers, be with you!


The Story Tailors team