FAQ

Who is the book for?

“The Magic of my Name” is a personalized book aimed at children from 0-8 years old. It’s the perfect tool for children who are learning to read. Being such a special and personal children's product, it also makes a perfect gift for any occasion (baby showers, birthdays, christenings..) as it will be a keepsake for life.


What will the physical book I receive look like?

Each customized book is digitally printed in landscape on a DIN A4 format on glossy paper. You can choose hardback or paperback. The number of pages depend on the name, but we can guarantee that each personalized story book will contain a minimum of 38 pages.


How much does the book cost?

The standard book costs $29,99 including VAT. However, there are a few additional options you can add which will alter the price of the customized childrens book. For example: for only $5,99 extra you can purchase your personalized book as a hardback (2mm thick card), or if you would like the children's book to arrive sooner, you can reduce the delivery time with an extra charge of $8,99. Once you've added the book/s to your shopping cart, and you've indicated your personal information and shipping data you can select these options in step 3 of the process.


How much does delivery cost?

After you entered your delivery address you can choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal. Standard delivery will cost an additional $5,99. But, if you would like to fast track your order and have it delivered via express, it will cost $8,99.


What is the delivery time for my personalized book?

Don't forget that every book is personalized and we do not have these books for kids in stock, as they are printed on demand when the user completes their order. Standard delivery takes approximately 15 working days. Before confirming the purchase, we will show you the estimated delivery date. However, if you need it urgently, we can offer you an express delivery service (at an additional cost of $8,99) which lowers the delivery time to in around 10 working days.


How can I track my package?

When your personalized book has left the printing house, a tracking code will be generated which will let you know roughly when you can expect to receive your order. You will find instructions for creating a user account to track your package in the email confirming your order. If you have more questions then please do not hesitate to get in touch - we would love to hear from you!


What if I made a mistake during the purchase process?

If you have made a mistake in selecting the character, insert the name, or add your personal dedication, you have 20 hours after the completion of your purchase to communicate. After this time we will not be able to make any change or return. Please contact us at support@themagicofmyname.com.


Let the magic be with you!